Performance Central

CVM Performance Central technology module focuses on managing supplier performance, scorecarding, and analysis programs to enable improved supplier relations over time. CVM Supplier Central integrates supplier performance data with supplier best-practice parameters, and helps rate suppliers based on target metrics. Users can easily configure scorecarding feedback forms with data elements that can be translated into dashboards with clear performance indicators. Monitoring and comparing supplier performance allows users to manage suppliers, make better decisions, and reduce performance risk.

CVM Performance Central provides a list of key performance indicators (KPIs), or metrics, that evaluate supplier performance data against target values for a business process or strategic goals. Managers can use scorecards to monitor supplier performance against targets for specific projects to manage performance against expectations. At a strategic level, scorecards can translate strategy into specific, measurable objectives that can be consistently defined, applied, understood, and communicated.

CVM Performance Central provides the following features:

• Customizable rules engine for insightful scorecard computation.
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• Library of best-practices scorecard templates.
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• Calculate supplier scores as simple or weighted averages.
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• View scores based on customized or standard criteria: color-coded, star system, or your customized rating scheme.
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• Compute a supplier’s status indicating whether performance is on-, above-, or below-target and trending up or down.
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• Take advantage of a flexible workflow that automates routine tasks and produces notifications based on supplier scores.

CVM Performance Central has several goals:

• Define key supplier performance indicators.
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• Quickly and easily use supplier scorecards to track overall performance trends.
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• View combined supplier risk and performance measures.