Diversity Program Management

CVM Solutions provides a Supplier Diversity Program Management service in order to help customers run successful Supplier Diversity Programs. Many customers choose to outsource the operational components of their programs to CVM instead of managing them in-house. In addition to the time required to do Supplier Development, Mentoring, and vetting diverse companies for specific procurement opportunities, running a successful Diversity Program requires a considerable commitment of time and resources to manage the operations component of the program. The time required to manage the program operations is based on a few primary factors including:

• The number of currently active diverse suppliers.
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• The level of commitment in your company to increasing spend with diverse suppliers.
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• The level of awareness of your company’s Diversity Program among diverse suppliers.

CVM Supplier Diversity Program Management service includes the following operational support for Program Managers:

Automation of Supplier File Data Enrichment Process

CVM Solutions will meet with the Supplier Diversity Manager to determine the overall data enrichment strategy and will then work with the IT department to automate the process of getting the supplier file from the A/P department and returning the results in a format that will allow it to be automatically uploaded to the A/P system. CVM will generate reports that identify the characteristics of the current supplier base, including the number of suppliers and the dollar amount of spend with suppliers in various diversity categories, spend categories (NAICS codes) with the highest concentration of diverse suppliers, and categories that should be targeted for additional spend with diverse suppliers.

Level 1 System Support for Buyers using the New Supplier Search System

CVM Solutions will provide system support for Buyers using CVM’s diverse supplier database to search for new suppliers. CVM will handle requests for access to the system, replacement passwords or user names, and address any system-related problems that may arise.

Initial and Ongoing Buyer Training for the New Supplier Search System

CVM will train Buyers on how to most effectively utilize the Supplier Search tool to identify new suppliers. In addition to providing an initial training session, ongoing training will be provided to accommodate staff turnover. Having ongoing training available is vital to maintaining high system utilization rates among Buyers.

Automation of Tier 1 Diversity Spend Reporting Process

CVM Solutions will meet with the Supplier Diversity Manager to discuss Account exclusions, relevant Business Unit or A/P account hierarchies for reports, and will work with the IT department to automate the retrieval of spend data from the A/P system. CVM will generate Tier 1 Spend Reports at the frequency and in the format needed by the Supplier Diversity Manager. CVM will also create reports to identify areas where goals are being met or where additional effort is needed.

Level 1 System Support for Diverse Supplier Registration System

CVM Solutions can assume responsibility for the on-boarding of active or potential diverse suppliers in the Diverse Supplier Registration System. As part of this service, CVM will respond to requests for system support from suppliers and will also resolve discrepancies that are reported when a supplier that may already be in the system attempts to register again. CVM will provide follow-up, with the guidance of the Supplier Diversity Manger, with suppliers whose diversity certifications have expired. CVM can also pre-qualify potential suppliers in instances where there are very specific qualification standards. We can also ensure that appropriate members of the procurement organization are notified when a supplier that provides a good/service that they are responsible for sourcing.